Annabel Du Boulay and The Avalon Rose Chapel, the trading names of Belashka Ltd, Registered in England with its registered office at 1 Vestry Court, Vestry Road, Street, Somerset BA16 0HY, Company number 6909928 (“we”, “us”, “our”).
We take our data privacy responsibilities very seriously and we want you to understand and feel confident about how we collect, store and handle your personal data. It is also very important that the information we hold about you is accurate and up to date. Please let us know if at any time your personal information changes by emailing us.
We will collect data from you when you request, enquire about, buy or access services or goods or when you sign up for our newsletters or other services in so far as that data is necessary for us to meet that request or enquiry or to provide such goods and services. Data will be collected as follows:
a. in the case of goods, name, title, billing address, delivery address, email address, phone number, contact details, purchase details and credit card or other payment details.
b. in the case of services, name, title, billing address, delivery address, email address, phone number, contact details, purchase details and credit card or other payment details together with such information as the client discloses for the purpose of the services and notes about the services offered and notes generated during the course of the delivery of the services
c. communication data generated by any communication that you send to us through the contact form on our website, through email, text, social media messaging, social media posting or any other communication that you send us.
d. user data including data about how you use our website and any online services together with any data that you post for publication on our website or through other online services.
e. technical data including data about your use of our website and online services such as your IP address, your login data, details about your browser, length of visit to pages on our website, page views and navigation paths, details about the number of times you use our website
f. marketing data including data about your preferences in receiving marketing from us and your communication preferences
When you first request, enquire about, buy or access services or goods or when you sign up for our newsletters or other services you will be given the option to opt in for email marketing. We will not send you email marketing unless you tick the box to ask us to. You can opt out of email marketing at any time by clicking the Unsubscribe link at the bottom of any email, or by contacting customer services.
We keep all your data securely in our systems. The exception is payment details which are sent to and managed securely by our payment service provider. We do not keep a record of your credit card, for example, apart from the card type and last four digits for reference.
We do not share your data with any third party except to third parties in order for them to fulfil services for us, but they can only use this data to fulfil those services for us and cannot pass it on. The types of companies we use are, for example, web hosting services (to facilitate our website), courier companies (to send orders) and professional advisors (such as accountants)
We are also obliged to pass your personal data onto a legal authority if instructed to do so under certain circumstances, for example, for the prevention of crime.
You have the right to:
- access your personal data;
- ask for your data to be deleted or corrected;
- ask us to stop processing your data; and
- stop receiving marketing from us.
To do any of these, contact us and we will comply with your request as quickly as possible.
If you have a complaint about the way we use your data, please contact us. If we cannot resolve the problem for you, you can also contact the Information Commissioner’s Office (ICO): https://ico.org.uk/.
A cookie is a small text file that we store on your device. Cookies provide us with information about how the Website is used so we can keep it as up to date, relevant and error-free as possible. The cookies we use are: strictly necessary cookies which are essential to the operation of our website; analytical/performance cookies which allow us to recognise and count the number of visitors to our website; functionality cookies which are used to recognise you when you return to our website; and, targeting cookies which record your visit to our website, the pages you have visited and the links you have followed. We use Google Analytics.
We may monitor traffic to our site and, for the purpose of improving our Website and understanding the sources of our business we may collect the following information: The IP address of your computer and the referring website from which you have got to our website from.
HOW TO MANAGE COOKIES
If you wish to restrict, block or delete cookies from our website – or any other website – you can use your browser to do this.
UPDATES TO THIS POLICY
This policy replaces all previous versions and is correct as of 25 May 2018. We reserve the right to change this policy at any time and will keep it up to date so please visit this page again to check for the latest version.